****Salutation และ complementary ดูจากที่เรียนมาแล้ว
Complaints letter
Delayed Shipment=ส่งสินค้าล่าช้า
Sender address
Date
Inside address
Salutation
With reference no. .....of.......(ใส่วันที่)....we have place an order for.......(ใส่ประเภทสินค้า).........We inform you that the goods are yet not received.
We are unable to accept liability for delay once the goods have been shipped.
We regret to inform you that your goods to order no. ......... .We shall cancel if the goods are yet not received by......(ใส่วันที่)......
Please let me know if there are any problems. Thank you for your cooperation.
Complimentary,
Signature
name
Complaints letter
Receipt of damaged products = ได้รับสินค้าในสภาพชำรุด
Sender address
Date
Inside address
Salutation
With reference no. .....of.......(ใส่วันที่)....we have place an order for.......(ใส่ประเภทสินค้า).........We inform you that the goods was damaged.
We regret to inform you that your goods to our order no. .......... We inform you that the goods was damaged.
We regret to inform you that your delivery of....(ใส่ประเภทสินค้า) on.....(ใส่วันที่)......was damaged on arrival. Please replace them with goods of the quality.
Please let me know if there are any problems. Thank you for your cooperation.
Complimentary,
Signature
name

Complaints letter
Receipt of lower quality products = ได้รับสินค้าคุณภาพต่ำ
Sender address
Date
Inside address
Salutation
With reference no. .....of.......(ใส่วันที่)....we have place an order for.......(ใส่ประเภทสินค้า).........We inform you that the goods is inferior quality.
We regret to inform you that your goods to our order no. ..........is inferior quality.
We regret to inform you that your delivery of....(ใส่ประเภทสินค้า) on.....(ใส่วันที่)......was damaged on arrival. Please replace them with goods of the quality.
Please let me know if there are any problems. Thank you for your cooperation.
Complimentary,
Signature
name
